General Statement of Policy

Our policy is to provide and maintain safe and healthy working conditions, equipment and systems of work, for all our employees, and to provide such information, training and supervision as they need for this purpose.  We also accept our responsibility for the health and safety of other people who may be affected by our activities.

The allocation of duties for safety matters and the particular arrangements, which we will make to implement the policy, are set out below.

The policy will be kept up to date, particularly as the business changes in nature and size.  To ensure this, the policy and the way in which it has operated will be reviewed annually.


MASTERFIX DOMESTIC APPLIANCE REPAIRS LIMITED

Dated    1^st November 2015

The overall and final responsibility for health and safety in the company is that of
The Managing Director and he is responsible for this policy being carried out at the company's premises.
Other Management will be responsible as his deputies.
The following people are responsible for safety in particular areas as below.

Each engineer to ensure the policy is carried out with regard to all work carried out by themselves both on and off the premises.

Each administrator in each office is to ensure the policy is carried out with regard to all work carried out in those offices.

Each employee to have the responsibility to co-operate with others to achieve a healthy and safe workplace and to take reasonable care of themselves and others.

Whenever an employee notices or is informed of a health or safety problem, which they are not able to put right, they must immediately inform their immediate supervisor.

All employees are responsible maintaining and checking the equipment they use and using such equipment according to the manufacturer's recommendations.

ACCIDENTS

The office first aid box is located in the 'service' office in the drawer marked 'First Aid'. A Workplace First Aid chart is on the wall above the drawer along with signs for identifying the location

Each vehicle must carry a first aid kit in the glove compartment of the vehicle and replacement contents should be obtained from the driver’s immediate supervisor as needed.  The responsibility for the contents being replaced is that of the usual driver of that vehicle.  Similarly the 'office' first aid supplies used should be notified to the employee’s immediate supervisor by who so ever uses the items.

All accidents should be reported to your immediate supervisor (who is responsible for completing forms F2508 or F2508a if appropriate) and recordings in the accident book located with the first aid box in the 'Service' office.

FIRE SAFETY

The Fire escape route is via the front door and fire extinguishers are sited by the rear door, which is a 2^nd emergency exit. Signs advise the direction to locate the emergency exits. The person discovering the fire is responsible for alerting others and dealing with the fire but only whilst safety is not at risk.  After leaving the building by the shortest route, all employees should congregate outside the security office by the gates at the entrance to the car park, for a role-call.

Fire alarms are installed and the alarm alert box is by the front door to the right of the door. Alarms are tested frequently and all employees will be pre-notified of tests. Without prior notification it should be assumed that a fire has been discovered elsewhere and the procedures above should be followed without delay.

The responsibility for the maintenance of fire equipment is that of the Management but all employees must ensure that all potential fire escape routes are kept clear for use in an emergency.

A Fire Safety poster is sited on the wall opposite the goods in area.
Smoking is not allowed in the company’s buildings or vehicles at any time.

ADVICE

In the event of major accident or fire, reception and the appropriate emergency service should be notified by telephone by the most senior responsible person on the premises. In the event of the person responsible for health and safety not being available the longest serving employee should assume responsibility.

TRAINING

All employees should be aware of general health and safety procedures but if they feel that they should know more it is their responsibility to ask for further training.  The management will provide such additional training wherever possible.

A Safe Handling poster is sited on the wall opposite the goods in area and each employee should familiarise themselves with its principles. Further training and a video is available on request. It is each employee’s responsibility (especially engineers) to ascertain and notify management if they feel they need more knowledge on Manual Handling.

CONTRACTORS & VISITORS

All employees must take responsibility for any none employee's safety either whilst they are on company's premises or whilst they are working in the premises of others.
Care must be taken not to allow hazardous situations to develop.  The person dealing with guests must advise them of any parts of the company's health and safety policy that may affect them.  No-one other than employees of the company should be allowed to enter the warehouse unless accompanied and with prior authority from management.


HOUSEKEEPING & PREMISES

All employees should assist in keeping the premises in a clean and tidy condition with responsibility for their own work areas and equipment.  Walkways should be kept clear at all times and rubbish disposed of in the appropriate and designated areas.
All items should be lifted and stacked in the correct manner and employees should regularly and frequently inspect any equipment they use, including cables, and notify management of any wear or suspected possible hazard. No parts should be taken into the ‘office’ area.

No food should be eaten at office desks and extra care should be taken with any drinks.

ELECTRICAL EQUIPMENT & MACHINERY

All equipment should only be used in accordance with manufacturer's recommendations and all cables, connections and potential hazardous parts visibly checked for safety before use.  All equipment should be maintained according to manufacturer's recommendations and it is the responsibility of the user to advise their immediate supervisor if such maintenance appears not to be implemented.


ENGINEERS

All engineers must carry a fire extinguisher on their vehicle at all times. 
All engineers must carry out a risk assessment when on each site and perform the relevant safety checks before and after working on machines. Engineers must pay particular attention to manual handling and must not put themselves or others at risk.
If there is a need to work on machines while they are connected to the mains supply an RCD devise must be used between the plug and the socket. 
No work on machines should be carried out while young children or pets are able to touch the machines or tools.
It is the engineer's responsibility to ensure the safety of any other persons or, their belongings, and prevent harm that could be caused by working on the machine or, repairs carried out.
Disclaimers should be signed before moving customer’s property.

Health & Safety Policy of
MASTERFIX DOMESTIC APPLIANCE REPAIRS LIMITED